Returns & Refunds

Returns & Refunds

Personalized Items

Since every Animnova piece is custom-made with your name or chosen word, we cannot accept returns for personalized items unless there is a manufacturing defect.

If You Received a Damaged or Incorrect Item

  • Contact us at hello@animnova.com within 7 days of delivery
  • Include a photo of the issue
  • We'll remake your piece or issue a full refund

Non-Personalized Items

  • Can be returned within 14 days of delivery
  • Must be unworn and in original packaging
  • Return shipping is at your expense

Questions?

Reach out at hello@animnova.com. We'll make it right.